image

Pitching sucks. AKA I suck at pitching.

February 3rd, 2012 | 10 comments | 3Ring Media

I suck at pitching in the “here let me tell you all about myself (or this client) and PS I don’t give a shit about what you do or who you are” kind of way. In my first agency job, I was groomed to establish relationships, to get to know the people I was contacting, and, most importantly to start a conversation. And I was really fucking good at it. It’s super easy to just draft up a form letter and do a mail merge, but I didn’t like that. And because I didn’t like that, I got results. Bloggers would email me back all “holy shit thank you for obviously knowing something about my blog instead of saying ‘hey blogger’ like other people have done in the past.” I never wanted to be one of those PR peeps that got blasted in front of the masses for some blanket pitch.

So, a few weeks ago, at Entrepreneur Magazine’s Growth Conference in Long Beach, I did exactly what I feared at my first agency job: a blanket pitch. To an editor for the magazine. In her face. Except this time I was pitching the only client that I’d ever know inside and out: I pitched my business. In three minutes. To someone I’ve never met.

I was in line with several hundred of my newest friends, a bunch of entrepreneurs just trying to get their shot at being covered by the magazine. For some, this would mean product sales. For others, it would mean exposure to a gigantic audience. For me, it was an exercise that led me to kinda sorta figure out what the hell I’m doing with 3Ring Media.

The man in front of me in line asked me what I do.

“3Ring Media is a marketing firm (me) that helps adventure sports companies with online marketing. Essentially, I help these peeps figure out how to be awesome online. Most of them are already awesome in the offline world, but they have no clue how to tackle online marketing.”

Sounds pretty good, right? No? Okay fine, I need to work on that. 

He asked me how many active skydivers there are. Last I heard, the USPA has some 30,000 active peeps paying dues, and that number doesn’t really seem to grow all that much, from what I gather. People decide to get out of the sport and they seem to be replaced with new, younger jumpers. But what he said next blew my mind.

“How many of those 30,000 members own their own company? Could you be helping skydivers with their marketing for their small business?”

DING DING DING DING DING

Yes, I could. And really, I am. He put the words in my mouth. I help Blue Skies Magazine, started by skydivers, by contributing content and offering marketing advice every once in awhile. I help CONFLO, a BASE-jumper founded clothing company, get closer and closer to their mission of being the Billabong or Quicksilver of the air sports world. I am helping my fellow jumpers market their businesses. I knew what I did and I know how I do it, but I had never put it into those words before.

After having this mini-epiphany, I read over the guidelines for the pitch the editor session. Everyone will get three minutes. You should talk about yourself, your business, and consider the following questions to keep your pitch on-target:

• What do you think is interesting or newsworthy about your company? Explain briefly.
• What key challenges or obstacles did you overcome while starting/growing your company? Explain briefly.
• Do you use any innovative or unusual marketing or sales strategies, financing strategies or management techniques?
• Have you developed an innovative product, service or technology?
• Is there a specific marketing/sales strategy, financing strategy or management technique that has greatly helped your business’s growth?

I guess I should have known better that this wouldn’t be a conversation – but I figured the bullet points were items I should have in mind for when my time came – perhaps the editor would be asking me questions and I’d be answering them, like more of an interview than anything else. I’m awesome at interviews, so I’m pumped. I’m thinking I’m going to nail this. I envision sitting on the couch at home and getting an email from Entrepreneur Magazine about how they need me to fly to wherever they’re based they can have a photo shoot with me for the cover of an upcoming issue – with 3Ring featured as an awesome business.

What actually happened was pretty much the exact opposite of nailing it.

I was totally out of my element, I was stumbling and rambling and I KNEW it. It’s like I was having an out of body experience, sitting next to the editor and watching myself look like an unprepared idiot. This version of pitching was totally outside of my comfort zone. I don’t believe in elevator pitches, at least not for what I do. My business is me. I’m what you get when we work together. I don’t have some product that I’m trying to sell, essentially, I’m selling a relationship with me and building trust that you know that I know what I’m talking about.

That said, I treat business (and life in general, really) similar to how I treat a cocktail party – I start a conversation with someone, ask them about who they are, where they’re from, what they do, all that, THEN talk about myself if they’re interested in hearing it. I’ve never just walked into a room and been like “HEY I’M SYDNEY AND 3RING MEDIA IS MY BUSINESS AND I’M HERE TO TELL YOU ALL ABOUT IT!”

Even though I totally fumbled around to make myself and 3Ring sound interesting, it was a great exercise. I learned a bit more about what 3Ring is shaping up to be, and also learned that this kind of conference is nowhere near what I’m used to. It just goes to show what an echo chamber we’re in when we’re talking to marketing/PR/social media types. When you’re used to talking to everyone about what you do and every person you’re talking to is also in the same industry, they totally get it, and they realize how important PR/Marketing/social is to business. When you’re talking to someone who has no clue how social media works and doesn’t have a clue how to get started with marketing, you really have to bring it back and explain it as if they have no clue what you’re talking about… because they don’t.

As awkward as I felt, I’m actually looking forward to the next opportunity I have to go to a conference like this.

After a skydive, we debrief and there’s a structure to it. State some things you liked about the skydive, and things you could improve upon and HOW. To start with “I sucked at ______” isn’t proper format, and my coach would slap me on the wrist if I didn’t debrief this experience properly. If you’ll notice, the title says “I suck at pitching” – which is bad debriefing form. So, to not totally rob myself of a proper debrief:

Things I liked: I loved finally seeing Erika Napoletano speak. She lit up my life and the room and I SO wish I could be at SXSW for her book launch. I liked catching up with Jason Falls and learning more about how he’s working on his book tour and what that all entails. I liked being outside of my comfort zone.

What I didn’t like: I didn’t like fumbling around during the pitch. I can improve upon this by practicing this kind of pitch so I know how to do it when I need to do it. Though I don’t prefer this method of talking about my business, I understand certain circumstances call for it, and I want to be totally fucking awesome at it when that happens next.

If you’re an entrepreneur, how do you pitch your business? Have you ever been to a similar conference? Do you have any tips for how to pitch if starting a conversation isn’t an option?

Tags:    

  • http://profiles.google.com/chicagoandy Andrew Metcalfe

    The one part that really jumped out at me?  Your dislike of the elevator pitch.  You don’t have to like it, but you really should own it.  Having it in your back pocket to pull out whenever you need, well – you’ll rarely actually need it in an elevator, but you will need it.  More importantly, working on it is just a great way to distill what you actually do.   You’ll find the time you invest in the pitch worthwhile, simply in how it clarifies your ideas and direction.    And that’s worth more than actually giving the pitch.

  • http://sydneyowen.com Sydney Owen

    Weird, right? I mean, I’ll work on it, and I’ll rock it, but I definitely don’t like it. I know there’s a time and place for it in business, but I just feel like it’s crazy self-centered sounding. I know it’s not, but I’m just so used to developing relationships, having connections, knowing who I’m talking to, etc. I’m a connector by nature. Agh. 

  • http://www.EntrepreneursUnpluggd.com Tim Jahn

    “My business is me. I’m what you get when we work together. I don’t have some product that I’m trying to sell, essentially, I’m selling a relationship with me and building trust that you know that I know what I’m talking about.”

    Is that what you want though?  Excuse the horrible imagery, but what if next time the parachute doesn’t open and 3Ring Media is no longer run by Sydney Owen?

    Maybe the business should be it’s own entity.  You’re selling a relationship between the client and your business, not you.  At some point, you might hire more people and you can’t be everywhere at once.  Your company’s reputation will be what your clients want and that reputation will have been initially built by you.  That’s your product. 

    I’ve been working on this a lot with Entrepreneurs Unpluggd lately.  Our “secret sauce” for our events has a lot to do with myself and my co-founders ideas and influence on our creations.  But as we bring on interns to help us, we need to have processes in place to replicate what we do with other people.  At some point, we can’t be doing everything.  But the “product” needs to remain the same.

    If that makes any sense at all. :)

  • http://sydneyowen.com Sydney Owen

    An interesting point for sure, Tim. Right now 3Ring is just me. As I figure out where I want this to go and how to grow, that will change. But as of right now, and for the foreseeable future, it’s not much more than formalizing what other people would consider freelance work. I can dress it up however I see fit but right now, it’s not much more glamorous than that.

    Truth be told, if I die skydiving, 3Ring dies with it. I absolutely love the work I’m doing right now and honestly don’t have business goals of becoming some massive agency of sorts. I’m sure that could change but starting 3Ring was more of a lifestyle change than an attempt to be the next big thing in the marketing world.

    I’m an odd duck. I’m not in this to get rich, I’m in this to support myself, live my my own rules and enjoy the world that I live in as much as I can. If that makes sense at all… :)

    *edit: and thank you for always challenging me and making me think. :)

  • http://profiles.google.com/chicagoandy Andrew Metcalfe

     To me, the important point is distilling your thoughts down to something so simple that it fits in your back pocket, and that process is more important than actually using it.  

  • http://sydneyowen.com Sydney Owen

    Agreed. Same page. You’re so smart, that’s why I keep you around.

  • John Fleuchaus

    The end result of “distilling”, as Andrew put it, is something that is so “potent” that if you were to take it straight would knock your socks off and take your breath away!  Isn’t that what you are going for? 

  • http://www.facebook.com/profile.php?id=1338453813 Barry Williams

    3 Ring Elevator Pitch: “I make magic fucking happen.”

  • http://sydneyowen.com Sydney Owen

    And that is why I love you. Though I’d say “making fucking magic happen” instead of “making magic fucking happen” but at that point, it’s all semantics. 

  • http://twitter.com/troynalls Troy Nalls

    There is almost no business going on at the conference! Enjoy, learn and network….Save your pitch for prospects who aren’t so-called “social media, evangelist, rock stars, brand managers”…The conference is a glorified pissing contest of social types using BIG words like “engagement, conversion and ANALytics”!! The entrepreneur hustle is very unglamorous!!! Welcome!!