March 8, 2010

Stepping back vs. Stepping forward: Unfiltered

Nice to see you again. Follow me, @SydneyOwen. Thanks for being here!

Okay, so the story goes that Gen-Y is all kinds of entitled and we expect the world on a silver platter and all that jazz.

I disagree. Until it comes to PR students looking for PR jobs.

Now, disclaimer – this is a general statement and obviously does not apply to a great deal of PR students, especially the ones I’ve been fortunate enough to mentor this year. But this does apply to people who send me one-off emails looking for a job. It may apply to you. It may not. But in general – there is this stigma about PR internships vs. entry-level positions. So on with it.

NEWSFLASH: If you want to work in Chicago (or NYC, I’d imagine, but I don’t work at an agency in NYC so let’s stick to what I know), in PR, at a big-name agency, chances are, you probably have to intern first. Period.

This is not a step back. This is not anyone undermining your education. This is not in any way insulting your intelligence. Or the institution you come from. Or all of the internships you had before you graduated. Or all of the clubs you were a part of that “got you ready” for real life.

This is how it goes. And it works.

And it’s a great thing! I thank my lucky stars EVERY SINGLE DAY that I went through the internship program at Weber before I was hired full-time. You know why? Because EVERY SINGLE DAY when I was an intern, I was learning something new – something that is expected that AAE’s (the next step beyond intern) already know. I would have drowned if I hadn’t been an intern first.

What’s more is – when you’re an intern – you have a pool of peers to fall back on, to rely on, to bounce ideas off of, and most importantly, to help you answer your questions. There are constantly interns on staff here – we have a rolling program where we have people joining the team all throughout the year. It’s fantastic the way it’s set up. When I sat down at my intern desk – there were two girls who had been there for six weeks already. There were two girls who had been there for four weeks. I was new, but I was surrounded by interns who already had the skills that I would eventually need, who could answer the questions I would eventually have.

And, to be completely honest with you, I thought I knew a lot coming in. I really did. I thought I’d walk in there and rock the house and to an extent, I did. But not as much as I thought I would. I knew the principles of PR, how to do research and I could come up with a hypothetical SWOT analysis like the best of them, but believe me when I tell you – I had no idea how the business works (and I’m still learning about that part ) and I had no idea what agency PR actually entails.

NEWSFLASH #2: Your college education doesn’t teach you ANYTHING about company politics, how an agency is run, or how you’re actually going to do your job.

At least mine didn’t. And I came from USF – one of the few accredited Mass Comm programs in the country. I thought I had a super-solid foundation for what I was about to do. I did, kinda. That being said, if you’ve gone to school, majored in PR, work at an agency now and you can say “yeah, I learned how to do this in INSERT NAME OF PR COURSE HERE,” I want to talk to you. Like, now.

School doesn’t teach you real life. School teaches you the principles about the industry so you can kinda get it and kinda understand what the hell is going on inside those four walls.

Public relations is SO MUCH MORE than what I learned in the classroom at USF. I learned more in my 8 weeks as an intern than I did in two years of PR-sequence-specific courses.

So to anyone who is still in school and looking for a job in PR, I say this: embrace an internship opportunity. More than likely, it’s paid. If I can survive in Chicago on an intern salary with all of the crazy expenses that I had when I moved here, you can too.

Embrace it because though you think agency life may be for you – and then come to find out – you may hate it. Embrace it because you can ask questions, and make mistakes, and learn all kinds of new things and have those “rookie moments” because you’re new to this whole thing. It happens.

Embrace it because if you get the opportunity to be an intern, and you rock the house, and you do really solid work and you have a skill set that sets you apart – you will get a job. Maybe not with the company that you originally intern for – but you will find work. I know dozens of interns who have gone through the program here that now have full-time jobs elsewhere. Getting your first step at a big-name agency will open up tons of doors for you. Seriously.

So stop thinking that applying for or accepting an internship at an agency is a step back or settling. I know we all dream and hope to have a job lined up after graduation because we can wave a degree proudly in the air. The fact of the matter is, there are a lot of degree-waving people. So consider an internship, even if it’s a “step back” from where you had originally pictured yourself after college. It’s not a step back. It’s a step forward. But if you see it as a step back, be it financially, a step back in “title” or what have you, it may be the best “step back” you’ve ever taken.

I know mine sure was.

  • katesmiles88
    Hi Sydney,
    I just wanted to thank you for this post and let you know that it insired me to enthusiastically purse unpaid and low paying internships, and even helped me convince my parents that taking a pay cut for an internship, that could help me get a job that I love, is good decision (as crazy as it sounds to some). Right now, similarly to how you started, I'm awaiting decisions from 2 pr firms who are considering me for internships. I would be thrilled to work at either even though both jobs will mean packing up and moving to the big city, and taking considerable pay cuts. I'm optimistic however that this is the right thing to do and will help me get closer to my goal of making my mark in the field of public relations. Thanks again for helping me make the decision to pursue them both without anxiety!

    Sincerely,

    Kate
  • MsAmber
    This is some amazing advice. I have seen too many people coming out of graduation and turning down jobs thinking they are 'worth' more than what they are being offered and are still unemployeed because of this. I've had an internship for 2 years now (marketing not PR) and it's been the greatest experience of my life, I'd never replace it for the world. I've been given so many opportunities because I am a college student and learning that as a hired employee I would never had been given. I am now sure I want to go into PR and am looking for an internship this summer/fall and I know there is a good chance after I graduate in December I may still need to start out as an intern if I want to work at an agency. More college senior/grads need to be aware of this and not get so disappointed or think this is beneath them. There is so much you can learn and experience.

    Great, great advice Sydney! I shall pass this wealth of knowledge along, keep rocking! :)
  • bobbatchelor_ksu
    Wonderful post Sydney! The reason you didn't feel more ready for life after graduating from USF is that you decided to skip having me as a prof. (ha, ha) Seriously though, you do point to an essential aspect of undergraduate training: it's not designed to teach you the ins-and-outs of the business world. Rather, you are there to learn the foundational skills and to be a critical thinker.

    No major truly gets students prepared for work w/o some "hands-on" component. If you talk to people who graduated from law school, for example, they feel about the same as you did after undergrad. They show up and don't know up from down.

    In communications, basically if one doesn't learn more on the job through internships than in the classroom, there is something seriously amiss. However, don't discount the foundational skills that put you in a position to succeed, such as writing, research, and background information (the basics). My philosophy at USF was basically getting the Writing students prepared for writing "in the real world," fully knowing that they would have to immerse themselves in the field to "get it" after.

    Your post should be required reading for students beginning the major. I appreciate your thoughtful analysis and willingness to share this with the next generation of professionals.
  • SJOgborn
    In addition, I think something needs to said about job titles. I feel like there is this crazy notion about job titles. So someone is a coordinator over an intern. So...what? You're learning in any entry level job (or any job, any level), forget salary. I think people really get hung up on titles, when for all you know, someone could be a receptionist at their dream company trying to get their foot in the door! It's no different.

    This is a great post that I think is a must-read for every college student, PR or not. I think some may believe taking an internship is settling, but if you're pursuing your passion, then you are in NO WAY settling, ever, in any way, regardless of job title.
  • I've found that one of the biggest misconceptions about internships is that you have to be a student to be an intern. For me, getting an internship post-graduation was the perfect option. In this job market, the two internships I had while in school weren't enough to get me an entry-level position with an agency. But an additional internship was my ticket to gaining more experience (while getting paid) and getting to move to a new city - NYC - where there are far more opportunities than where I was (like you, I went to school in Florida).

    Most people I talk to automatically assume I'm still in college because I'm an intern. People keep telling me I should be looking for a "real" job right now, even though I'm not even half way into my internship. Honestly, I'm in no hurry. I have my whole life to build my career and "climb the ladder." I'm learning as much as I would be in a position with any other title.
  • My Internship has completely changed my life. I am thankful for my Internship on every level even if I bust my butt and make very little cash. I have learned so much about myself in this last year and if I keep working hard and do a great job, it might turn into a "real" job. This is a great post! No one is "entitled" to a great job because they went to school or have a degree or love something so much. We all have to start somewhere. An Internship is a great way to start and I think you explain that beautifully here. :D
  • Here, here, Sydney! The thing about the PR industry is this: experience is key. You could go to school as a philosophy major, or a biology major, and end up in PR. Why? Because of who you are. Because of perseverance. Because you're willing to take an internship after you graduate. It's so important to view an internship as not a "step back," like you say-- an internship is a stepping stone. A stepping stone to an even bigger, more awesome career.
  • Yes. And Yes!

    People in PR come from all walks of life. And the funny thing is, we ALL need that first step, that first dose of "this is what it really is about" to clear the air that it's not all glitz and glamour like Samantha's job on SATC. It's fab, yes, but not that fab, especially not to start.

    But it can be. And that's why we're in it. You don't just walk into owning your own agency. At least not successfully. You have to lay that groundwork. And it starts with an internship.
  • I 100% agree. I moved to Boston for an internship and survived on $10/hour. I'm not gonna lie - I ate a lot of tunafish and I didn't go out that much, so that sucked. But I think this was a priceless stepping stone for me. Mind you, this was my sixth internship, so a lot of people thought I was crazy for taking an internship after graduation. Did I necessarily *need* another internship? Maybe not. But if the economy sucks and there is an opportunity to get your foot in the door at amazing company (which this agency was) then go for it. I didn't end up working there, but I believe it was the stepping stone I needed to take to get the job I have now. I think there's sort of a good point to be made about branding your resume with your internships. All the internships I had before my last internship were located in Upstate, NY, where I went to college. They were all great organizations, but for the most part - no one had heard of them in Boston. No one has even heard of my college around here. So if you plan on relocating (which I always had) I think it helps to "brand" your resume with some local experience so that people know you're, well, legit.
  • So true! This is especially the case if you're looking for a job in a new city or shifting into a new facet of your industry. If people don't know you, or don't know someone that knows you, it's hard to capitalize on non-existent roots to help you get a job. Interning is often the best way to prove yourself and make those connections.

    Also, for any job in the communications field - PR, advertising, media, etc. - companies look to hire people who have the intelligence, drive and mindset to do the job, not necessarily the precise skills. My first agency job in Chicago put me and every other new hire through an intense classroom-like training program to learn how to do our jobs. Basically their way of saying: "Yes you all have degrees, but there's a lot you have to learn about your role and our process before you get to work." Interning first is a great way to prove you have what it takes to make it.

    Bravo for telling it like it is, Sydney.

    Also - you went to school in Florida and moved to Chicago? I did the same thing! My undergrad was at FSU though...and about 8 months ago I got married and moved back to the South. But that is very cool to know of others on a similar path, especially since it's obviously working out great for you. Cheers!
  • Spot on! That's the biggest thing to remember/realize/understand - is that if you're looking to start your career in a city to which you have no tie, you best be doing everything you can to establish those connections. And an internship is a fabulous way to do that. You get to work with a lot of people on a variety of accounts (at least in agency PR, that is), and you have a lot of opportunities to show your strengths and find people to advocate for you.

    At the end of the day, you don't know who it's going to be that sees your promise - why not increase your chances of finding your champion by working with a lot of people while you can?
  • Great post. Especially in today's ultra competitive agency job market, pressing an internship in your chosen career field after college can be the way to go. Not only will it give you a leg up on other entry level job seekers when you're done, but there's always a chance the company you intern for will want to hire you after you've spent some time proving yourself and your abilities. This is exactly the course I took after graduating college. I can't say it was by choice, but it's definitely worked out for the best!
  • laurenfernandez
    Here's the thing: Learning is an investment. Hence, the ROI of an unpaid internship is worth just as much as something paid - and you usually get to do a lot more.

    The time has to be monitored a bit more as an unpaid intern, so you are able to experience and do things. Most companies don't take advantages of interns.

    Guess what? Your degree doesn't mean anything. Look at someone like Amber Naslund, who blogged about how she doesn't have a college degree. Perseverance is something to be said for. I can't teach you hard work and dedication. I can teach you simple tools. Experience is needed to understand and work in this field - no matter who you are.
  • Holy shit, you are right on the money. Seriously, are we the same person? :)

    Thanks for writing this - it's what EVERY SINGLE PR student needs to hear. Fortunately, I also had mentors who stressed the importance of internships - so I did three throughout college, plus a million other things to get the most experience I possibly could. And that STILL wasn't enough to get me hired as an AAE at an agency. When I was told I had to do my 4th internship at Weber Shandwick after I graduated, I'll admit I was like, "Really?!! Are you effing kidding me?! I've had four years of experience!! WTF." Wow, was I in for a rude awakening. Not only did I realize how limited my actual real-world application of PR was, but I was COMPLETELY unprepared for everything you mention in your Newsflash #2 - company politics, working with difficult people, how RIDICULOUSLY fast-paced it is.... all things you could never possibly know without an agency internship. Plus, as an intern I think it's more acceptable to ask questions, make mistakes - and it's important to determine if it's a compatible match for both parties - in skill, passion and culturally. Not only that, but I've seen people come in as AEs or above from corporate/nonprofit PR and they get totally eaten alive. Of course that's always the case, but it's definitely in someone's best interest to try it right out of college, if at all possible.

    Working at an agency is in no way a "step back" - in fact, in this industry it's probably hands-down the best opportunity one could ever ask for and they should feel lucky to have had the experience. End of story. I know I did.
  • Well that and Greg Swann is the man.

    In all seriousness - yes we may very well be the same person. We should probably investigate when we get to Austin.

    But yes, all of this entitlement and being "above" an internship isn't getting our generation, or our industry, anywhere. We need to step it up. And suck it up. And just do it. The world will thank us later.
  • Randy Bunker
    Nice post. I'm no longer in the PR game (now online comm), but broke in out of college, and first interned at a small 7-person shop. I managed distribution lists, tracked campaigns, picked up lunches, etc., and got my big break by writing really fun, creative notes on birthday cards that were read aloud at our department b-day gatherings. Account execs eventually asked me to "add that flair" to their pitches, and from there I was writing, advising, and helping in new, meaningful ways (and landed a nice job at a dream PR firm a year later). So intern however, and wherever you need to get that hands on experience, and use every situation as an opportunity to show your strengths.
  • Do you think that for undergrad (not post-grad) internships it's reasonable to want to be paid? I'm finding paid undergrad internships (at least in Madison, WI) are few and far between, and maybe I'm naive, but I don't think my time is worth nothing. Also, what accredits a university's mass comm program? I think the J-school at my university is pretty great but I lucked out, and didn't really know about other top programs when I came here.

    The fact that you can learn basics and ask questions, uninhibited, because that's what an internship is all about, makes total sense. I'll be sure to share this with friends who are reluctant to "settle" for an internship instead of a full-time position after graduation. Thank you!
  • I don't think you're off-base for seeking out paid internships as an undergrad. But what I will tell you, is that I'd be careful with the whole "my time is worth more than free" mentality. The BEST lessons I learned were at some of my unpaid internships while I was an undergrad. You have the whole rest of your life to be paid for your thoughts and your time. Putting in a few semesters of unpaid work is just part of the game. AND, when you do get an internship that is paid - it's that much more rewarding.

    I think of it like this: I was SO passionate about getting into this industry that I would work FOR FREE to get the experience. In some instances, where I was enrolled at school getting credit for the internship, I was essentially paying a few hundred bucks for the opportunity.

    Seriously - you can't put a price on getting real world experience when you're an undergrad. You can't put a price on networking. And when you do, it starts to cloud your motives and why you're there.
  • Great post. This should be required reading for ALL students graduating this spring, not just those getting into PR. Other industries may not have the same formal "intern first" track, but they ALL want you to learn the ropes before stepping in front of a client. Increasingly, companies are asking college grads to contract for a few months first for many of the same reasons.

    Anyhow, great read!

    Jim | @jimstorer
  • Thanks for stopping by Jim! I'm glad this can be applied to students beyond PR, that's good to know. I figured not all industries were the same but at the end of the day - they'd like for you to have that experience before they're letting you near a client.

    Can't wait to reconnect in Austin!
  • emilyjasper
    Bravo Sydney, I think you hit the nail on the head. When I graduated, I was fortunate to get an entry-level job but had SO much learning to do. I had internships, but they don't really give you enough time to get into some of the really sticky situations. It was such an important time for me. When my brother ended up in an engineering program where he could take summer school and get out in four years instead of five, I asked about internships. He decided to go for five years, and he worked the four summers interning at the same company. He had such as solid work foundation that when he went into full-time work, he could spend time learning about the organization and the job instead of worrying about the office basics.
  • asugark
    This is a great post! I wish my parents understood this--in fact, I am sending it to them right now. I know it would be wonderful to be hired right away, but in this industry it just does not seem possible. Your post says it all perfectly! Thanks
  • It is possible - but seriously - there is a lot to be said for making the leap and committing to what may seem totally crazy. I moved here for an internship, and hoped for a job to come out of it. You have to make that leap and fully commit - because if you just half-ass it, you're not going to get as much out of the experience.
  • This is a great post Sydney,
    It's something that I've told a number of students who are entering the job force. And, to be fair, it's always been this way in the field of public relations. I've been out of college quite a while now but when I started looking for a full-time job I also had to do a bit of a reality check. I'd done all the "right" things in school but quickly determined that I could go to a lousy company that was just looking for anyone or I could check my pride a little and do an internship with potential to hire at a great company. Thinking of the big, long-term picture will serve you well eventually and provide that foundation to succeed after gaining some great "real world" experience.
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